Close
USD 14,495.00 0.00
JPY 133.00
GBP 19,374.00 0.00
AUD 10,399.00 0.00
HKD 2,009.00 0.00
SGD 10,721.00 0.00
EUR 16,457.00 0.01
MYR 3,600.00 0.01
SAR 4,064.00 0.00
CNY 2,379.00 0.00
Currency Purchasing Price Selling Price
  • USD 14,195.00 14,495.00
  • JPY 121.00 133.00
  • GBP 19,774.00 19,374.00
  • AUD 10,077.00 10,399.00
  • HKD 1,670.00 2,009.00
  • SGD 10,301.00 10,721.00
  • EUR 16,023.00 16,457.00
  • MYR 3,227.00 3,600.00
  • SAR 3,584.00 4,064.00
  • CNY 2,131.00 2,379.00

Mobile Banking BTN

Mobile Banking BTN functioned as a banking solution in practical secured, and convenient way, just using your gadget, you can easily doing variuos banking services in realtime, anywhere and anytime.

kantor cabang

Able to gather various informations for individual client

Making it easy to use banking services

Making it easy to do payment and purchases

Making it easy to check balance and transfer fellow Bank BTN and another Bank

Mobile Banking application can be downloaded through Play Store/App Store

Registration and deletion of Mobile Banking can be done through the Bank BTN ATM machine or Contact Center * (in accordance with applicable S&K)

Terms and Conditions
  • Customers have card-based savings, including Tabungan BTN Batara, e'BATARAPOS, BTN Champion, BTN Simple, TabunganKu
  • Limits* transactions :
    • Transfer between Bank BTN max. IDR 200 million/day, IDR 100 million/transaction 
    • Interbank Transfer max. IDR 100 million/day, IDR 50 million/transaction.

* The transaction limit is effective starting April 22, 2021 and is temporary, which will be returned to its original parameters if the Covid-19 condition has subsided according to government regulations

How to Register
  • Phone number can be registered through Bank BTN Customer Service at Outlet
  • BTN Mobile Banking Application is available on Google Play Store or iOS App Store
  • BTN Mobile Banking can be activated through Mobile Banking Application with registered mobile phone number
Qurban Payment Feature Instructions
  1. Open the BTN Mobile Banking application
  2. Select the "Payment" menu
  3. Select the "Charity" menu
  4. Then specify "Charity Institution" (BAZNAS, ACT, Dompet Dhuafa)
  5. Then select "Type of Payment" (Qurban)
  6. Select Nominal / Nominal Input
  7. Enter your "Mobile Number"
  8. Enter "Name of the Sacrifice Giver"
  9. Select "Send" and enter "PIN"
  10. Transaction Successful
Cardless Withdrawal Feature Instructions/Cash Withdrawal without Card

Bank BTN Cardless Withdrawal is a cash withdrawal service from Bank BTN ATM machines without using a debit card, but using the BTN Mobile Banking application with the following details:

   
Withdrawal Denom  Multiples of IDR 100,000 
Maximum withdrawal IDR 2,000,000 / day
Maximum withdrawal frequency
3 times / day

The mechanism for cardless cash withdrawals at Bank BTN ATMs is as follows:

  1. Nasabah BTN customers perform the process of generating cash withdrawal codes via the BTN Mobile Banking application, the token code consists of 6 digit numbers.
  2. Nasabah BTN customers make cash withdrawal transactions at Bank BTN ATM machines by inputting
    a.    Withdrawal Code
    b.    Mobile number registered with BTN Mobile Banking
  3. Transaction Conditions
    a.    Transaction failed
           The customer's balance will not be debited and the ATM will not issue money.
    b.    Transaction successful
    1. The savings balance will be debited for the nominal withdrawal and the ATM will issue money for the nominal withdrawal
    2. Issuing transaction receipts at ATM
    3. Receive cardless withdrawal transaction notifications
  4. The Bank BTN system will debit the customer's savings account in the amount of cash withdrawal plus administrative fees.

Instructions for using Bank BTN Cardless Withdrawal
The stages for using Bank BTN Cardless Withdrawal services are as follows:

  1. The process of generating tokens or withdrawal codes from the BTN Mobile Banking application:


  2. Process at ATM




QRIS Feature Hint

QRIS is a standard QR Code from BI that can be used as a means of payment from BTN Mobile Banking and various other payment applications.

Benefits of Using QRIS Service

  1. Practical
    Customers don't need to bring cash, just use the BTN Mobile Banking application on the customer's cellphone
  2. Secure
    Decreased risk of cash being lost or stolen
  3. Comfortable
    Following the trend of non-cash payments (Cashless)

How to Transaction Using QRIS from BTN Mobile Banking
QRIS payments can be made at all merchants that have a QRIS code with the following steps:

  1. Open the BTN Mobile Banking application and select the QRIS icon,
  2. Scan QRIS and check the name of the merchant
  3. Fill in the payment amount (if required)
  4. Enter PIN
  5. Transaction Successful
  6. Transaction Limits

  7. Transaction Type
    Nominal  
    Limit Per Transaction IDR 2.000.000
    Daily Limit According to the limit of BTN Mobile Banking
    Daily Transaction Frequency
    Unlimited
Samsat Digital Nasional Feature Payment Instructions

What is the Samsat Digital Nasional feature?
The National Digital Samsat feature is a feature in BTN Mobile Banking for national motor vehicle tax payments.


Sharia & Terms
•    Administration Fee Rp. 10,000,-
•    Register and login in the SIGNAL app
•    Get Pay Code
•    Pay using BTN Mobile Banking


How to Transaction Using the Samsat Digital Nasional Feature

Pawnshop Product Payment Feature Instructions

What is Pawnshop feature?

The Pegadaian feature is a payment feature for Pegadaian products as follows :

  1. Extension
  2. In installments
  3. Redeem
  4. Micro installment payments
  5. Top up gold savings

How to make a transaction using the Pawnshop



Description :
After the payment is successful, updates regarding the pawnshop product can be viewed on the Digital Pegadaian application or at the nearest Pegadaian Branch Office.

Other Description
Administration Fee    Rp 2.500,-

Frequently Ask Question

 

PROSES PENDAFTARAN

  1. Q: On the ATM screen "Sorry no you have not registered, immediately go to the nearest BTN office"

    A  : Please visit the CS officer at the nearest BTN outlet to update customer data and register for BTN Mobile Banking services.

     

  2. Q: SMS Generic Failure - Allow SMS Premium.

    A  : Please make sure in the Settings - Application Manager menu - (look for the "Permission - SMS" setting or click the triple dot in the upper right corner, select "Permission - SMS"). SMS enable settings for BTN Mobile Banking applications and Allow Premium SMS on the Apps Settings-Special Access-Use Premium Text Message Service menu.

     

  3. Q: Every Login SIM card does not match.

    A  : Please make default settings for text messages and calls to registered SIMs or (if needed) do the physical SIM Card transfer.

     

  4. Q: SIM card does not match or "SMS Generic Failure"

    A  : Make sure the availability (enable) of Premium SMS pulses on registered SIMs and set the default SMS and calls to registered SIMs if your device supports Dual SIM.

     

  5. Q: Provis error

    A : Make sure the availability (activate) the Premium SMS pulses on the registered SIM and set the default SMS (text messaging) to the registered SIM if your device supports Dual SIM.

     

  6. Q: Activation failed

    A  : If your device supports Dual SIM, the device generally has a default SIM as a text message sender, please do the default text message settings and call to a registered SIM or contact the BTN Contact Center service 1500286.

     

  7. Q : The smartphone root device cannot activate BTN Mobile Banking.

    A  : In order to standardize security in transactions, BTN Mobile Banking currently does not support rooted devices.

     

  8. Q: My smartphone is not root, but it is indicated as root.

    A  : If the device has been done service or tune up, root activities are sometimes done to improve the performance of the device and offer more services to factory-standard applications. Please restore the device settings as before the root indication and uninstall the application indicated as the root application.

 

LOGIN AND TRANSACTION PROCESS

  1. Q: (Failed transaction, debit balance)

    A  : Please immediately contact BTN Contact Center 1500286 if the balance has not been corrected at this time.

     

  2. Q: Notification "Login Error"

    A  : Please try again for a while, indicating that there is a problem with the provider, but if there are still login problems, re-Install and re-activate the application by deleting the old application first or contacting BTN Contact Center service 1500286.

     

  3. Q: Notification "Incorrect Password"

    A : Please reactivate the application (incorrect password 3 times will display the activation request) or do re-install the application (if needed).

     

  4. Q: Check the balance failed or MBB2009 error

    A  : One or more Customer accounts indicated Closed or Dormant, please do service registration then re-register service through ATM or Bank BTN CS officer.

     

  5. Q: Purchase Axis prepaid pulses

    A  : Axis prepaid purchases can be made through XL prepaid purchases.

     

  6. Q: Vehicle Tax Payment

    A  : At present BTN Mobile Banking provides payment of the national eSamsat vehicle tax, East Java Samsat and DKI Samsat.

     

  7. Q: An account that appears not updated, some accounts do not appear.

    A : The new opening account cannot be updated automatically, please register for the service then re-register the service via ATM or Bank BTN CS officer.

     

  8. Q: Account balance is not appropriate.

    A  : Thank you for utilizing BTN Mobile Banking. The balance listed is the available balance for making transactions. The minimum settling balance is not displayed on the application.

     

  9. Q: The buttons cannot be clicked

    A  : Uninstall the application, search and download the BTN Mobile Banking application from the latest version of the official Google Playstore service.

     

  10. Q : Transaction history

    A  : Please use the Customer Service menu - Inbox.

     

  11. Q: Pay taxes cannot get NTPN

    A  : Please contact BTN Contact Center service 1500286 by submitting a Billing Code for payment of taxes and other supporting data (Source Account Number and date of transaction), our Second Layer Operation team will follow up on the NTPN data request in question.

     

  12. Q: Prepaid PLN Tokens are not obtained, the funds are debited.

    A  : Contact BTN Contact Center service 1500286 by submitting the data number meter or PLN Prepaid Customer ID. The PLN Prepaid token data will be informed by the BTN Contact Center service officer 1500286.

     

  13. Q: (mToken on iPhone not sent)

    : Thank you for using BTN Mobile Banking. mToken uses the customer's SMS credit balance to transact, providing an SMS balance for the last transaction.

     

  14. Q: (difficulty logging in on an iPhone smartphone)

: Please close some of the other applications that are currently open at the moment. If there are still login constraints, restart the power on the role.

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