Internet banking is a solution in a practical, safe an convenient way, sign up your self through BTN ATM machine or contact customer service at branch office for individual client
Internet banking comes to provide convenience to gather financial information and self service banking transaction. Website address: https://internetbanking.btn.co.id just sign up through ATM or contact Customer Service at nearest branch office
* The transaction limitation is effective starting April 30, 2020 and is temporary, which will be returned to its original parameters if the conditions of Covid-19 have abated according to government regulations
A : Customers already have Customer Information File (CIF) and card-based savings accounts
A : Customers can register at all BTN ATMs or Customer Service (CS) at the nearest BTN outlet.
A : The registration code obtained from an ATM or CS BTN is valid for 1 x 24 hours, the customer must immediately enter the registration code input on the web https://internetbanking.btn.co.id
A : Verify the validation of the data entered at the time of internet banking registration with CIF data the same. If different, immediately contact the BTN CS at the nearest outlet to update the data.
A : In the context of transaction security standardization, BTN Internet Banking currently does not support rooted devices.
A : If the device has been done service or tune up, root activities are sometimes done to improve the performance of the device and offer more services to factory-standard applications. Please restore the device settings as before the root indication and uninstall the application indicated as the root application.
LOGIN AND TRANSACTION PROCESS
A : To activate the token, please contact our nearest Customer Service
A : To change email or customer data updates, please contact BTN CS at the nearest outlet
A : All financial transactions, such as transfers, payment of various types of bills, and purchases of credit
A : Customer credit realization is done after the customer registers BTN Internet Banking. In order for a customer's account to appear, ask the customer to contact BTN Customer Service at the nearest outlet to update account data on internet banking.
A : Please check the transfer of the account via our e-channel to a maximum of H+1 after this complaint appears
A : Select the payment menu, then choose the type of payment, for example telephone or electricity
A : For SKN a maximum of 300 million / day, for online transfers a maximum of 25 million / day, and apologize at this time BTN Internet Banking has not provided transfers via RTGS
A : Sorry for the inconvenience, please contact CS at our nearest outlet to replace tokens.
A : For activation of tokens, please contact our nearest Customer Service
A : BTN Internet Banking provides an error tolerance limit for 3 password inputs
A : Sorry for the inconvenience, please contact CS at our nearest outlet or BTN Contact Center at 1500286 to open the internet banking account.
Semester I/2021, BTN Credit Grows Above Industry
JAKARTA-Although still under pandemic pressure, PT Bank Tabungan Negara (Persero) Tbk (BTN) continues to record positive growth in lending and financing at the level of 5.59% yoy supported by the growth rate of subsidized mortgages.