BTN Mobile Banking

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USD 15,210.00 0.01

JPY 117.00

GBP 18,728.00 0.00

AUD 10,163.00 0.00

HKD 1,988.00 0.01

SGD 11,445.00 0.00

EUR 16,448.00 0.00

MYR 3,511.00 0.00

SAR 4,150.00 0.00

CNY 2,211.00 0.00

USD 15,010.00 15,210.00
JPY 115.00 117.00
GBP 18,477.00 18,728.00
AUD 10,027.00 10,163.00
HKD 1,862.00 1,988.00
SGD 11,293.00 11,445.00
EUR 16,229.00 16,448.00
MYR 3,365.00 3,511.00
SAR 3,897.00 4,150.00
CNY 2,182.00 2,211.00

For your convenience self-managed banking transactions

BTN Mobile Banking

BTN Mobile Banking functioned as a banking solution in practical secured, and convenient way, just using your gadget, you can easily doing variuos banking services in realtime, anywhere and anytime.

Able to gather various informations for individual customer

Making it easy to use banking services

Making it easy to do payment and purchases

Making it easy to check balance and transfer fellow Bank BTN and another Bank

Mobile Banking application can be downloaded through Play Store/App Store

Registration and deletion of Mobile Banking can be done through the Bank BTN ATM machine or Contact Center * (in accordance with applicable S&K)

BTN Mobile Banking can be accessed 24 hours/7 days by customers

Terms and Conditions

Customers have card-based savings, including Tabungan BTN Batara, e'BATARAPOS, BTN Champion, BTN Simple, TabunganKu
Limits* transactions :
- Transfer between Bank BTN max. IDR 200 million/day, IDR 100 million/transaction
- Interbank Transfer max. IDR 100 million/day, IDR 50 million/transaction.

* The transaction limit is effective starting April 22, 2021 and is temporary, which will be returned to its original parameters if the Covid-19 condition has subsided according to government regulations

How to Register

Phone number can be registered through Bank BTN Customer Service at Outlet
BTN Mobile Banking Application is available on Google Play Store or iOS App Store
BTN Mobile Banking can be activated through Mobile Banking Application with registered mobile phone number

Qurban Payment Feature Instructions

Open the BTN Mobile Banking application
Select the "Payment" menu
Select the "Charity" menu
Then specify "Charity Institution" (BAZNAS, ACT, Dompet Dhuafa)
Then select "Type of Payment" (Qurban)
Select Nominal / Nominal Input
Enter your "Mobile Number"
Enter "Name of the Sacrifice Giver"
Select "Send" and enter "PIN"
Transaction Successful

BI Fast

BI-Fast is a retail payment system infrastructure that can facilitate retail payments using various payment instruments and channels that can be done in real time and 24/7. In other words, BI-Fast is an option to transfer funds between banks (outgoing transfers) in real time (24/7), cheap (IDR 2,500), easy and safe. BTN customers can use this BI-Fast method on BTN Mobile Banking and Branch (BDS - Branch Delivery System) channels.

Fund Transfer Using BI-Fast

BI-Fast Proxy Registration Flow

Proxy is a feature in BI-FAST to create aliases for customer account numbers using mobile phone numbers or emails.
The proxy that can be used on BI-Fast is a mobile number or email registered in the CIF Bank Data.
One proxy/alias can only be used for 1 (one) account

FAQ (Frequently Asked Questions)

Q: What is BI-FAST
A: BI-Fast is a retail payment system infrastructure that can facilitate retail payments using various payment instruments and channels that can be done in real time and 24/7. In other words, BI-Fast is an option to transfer funds between banks (outgoing transfers) in real time (24/7), cheap (IDR 2,500), easy and safe. BTN customers can use this BI-Fast method on BTN Mobile Banking and Branch (BDS - Branch Delivery System) channels.
Q: Where can I use the BI-Fast transaction service?
A: BTN Mobile Banking, Teller Service at Outlet
Q: Does the ATM have BI-Fast service available?
A: Currently BI-Fast service at BTN ATM is not yet available

Q: Which banks can become BI-Fast transfer destinations?
A: BI-Fast participating banks as of January 2022

Bank Mandiri
Bank Negara Indonesia
Bank Rakyat Indonesia
Bank Central Asia
Indonesian Islamic Bank
State Savings Bank
Bank DBS Indonesia
Jewelry Bank
Bank UOB Indonesia
Bank Mega
Bank OCBC NISP
Bank Danamon Indonesia
CIMB Niaga Bank
UUS State Savings Bank
UUS Permata Bank
Bank CIMB Niaga UUS
Bank Danamon Indonesia UUS
Bank BCA Syariah
BankSinarmas
Citibank NA
Woori Brothers Bank

Q: Minimum Transfer
A: Rp. 10,000,- (Ten Thousand Rupiah)
Q: How is the BI-Fast service different from the online transfer services available today?
A: From the customer side, basically some online services (eg internet and mobile banking) have similar characteristics to BI-Fast in terms of accommodating public services in transacting at any time (24/7). BI-Fast is equipped with a proxy address feature so that in order to receive transactions, customers can not use an account number, they only need a mobile number or e-mail address as an alternative account number.
Q: Transaction Limitation?
A: Rp. 100,000,000,- (One Hundred Million)/ transaction
Rp. 250,000,000,- (Two Hundred and Fifty Million)/day
Q: Minimum Transfer?
A: Rp. 10,000,- (Ten Thousand Rupiah)
Q: What accounts can be the BI-Fast destination account?
A: The BI-Fast destination account is a savings or current account registered with a bank or
proxies/aliases that have been registered with BI-Fast through BI-Fast participating bank channels
Q: What is BI-Fast Proxy?
A: BI-Fast proxy is a mobile phone number or email that can be used as an identifier for the purpose of the transaction other than the account number of the receiving customer so that it is easier to remember
Q: Is it okay to use special characters as proxy addresses?
A: If the proxy address is a mobile phone number, it is not allowed to use
special characters such as (,@$), but if the proxy address is an email then use
special characters are allowed according to the terms and availability of the respective email domain
Q: Can customers use the same proxy address for different accounts?
A: Proxy Address can only be registered for one 1 (one) account number
Q: Can customers register the same proxy address at other BI-Fast participating banks?
A: Proxy Address can only be registered for 1 (one) bank account number.
Q: Is it possible to register multiple proxies under one account number?
A: One account number can only register a maximum of 3 proxy addresses (mobile number or email)
Q: What should be ensured when transferring using a proxy?
A: Things to make sure
a. Recipient customers have registered their mobile number or email as BI-Fast Proxy
b. The writing of the email address and or mobile phone number must match the one that has been registered by the receiving customer
Q: What should I do if the proxy address I registered is already registered with another participant's bank?
A: Customers can do:
a. Customers can port proxy addresses registered with other banks so that the proxy is no longer active in other banks.
b. Customers unregister a proxy at another bank, then register with BTN Mobile Banking
Q: Is there a feature to unregister/delete proxy?
A: The unregister/delete proxy feature in BTN Mobile Banking is currently under development
Q: What is proxy porting feature?
A: Porting is a feature to divert a mobile phone number or email that has been registered as a proxy at another bank so that it can be registered as a proxy account at Bank BTN. Automatically proxies previously registered with other banks will be disconnected after porting
Q: Is there a porting feature in BTN Mobile Banking?
A: The porting feature on BTN Mobile Banking is currently under development.

QRIS Feature Hint

QRIS is a standard QR Code from BI that can be used as a means of payment from BTN Mobile Banking and various other payment applications.

Benefits of Using QRIS Service

Practical
Customers don't need to bring cash, just use the BTN Mobile Banking application on the customer's cellphone
Secure
Decreased risk of cash being lost or stolen
Comfortable
Following the trend of non-cash payments (Cashless)

How to Transaction Using QRIS from BTN Mobile Banking
QRIS payments can be made at all merchants that have a QRIS code with the following steps:

Open the BTN Mobile Banking application and select the QRIS icon. (Make sure you have previously provided access your mobile device camera to use QRIS payments)
Scan QRIS and check the name of the merchant
Fill in the payment amount (if required)
Enter PIN
Transaction Successful
Transaction Limits

Transaction Type	Nominal
Limit Per Transaction	IDR 2.000.000
Daily Limit	According to the limit of BTN Mobile Banking
Daily Transaction Frequency	Unlimited
Transaction Fee	No Transaction Fees

BTN Virtual Account Feature Instructions

Transaction Administration Fee at Tokopedia : Rp.1,000,- (valid 15 November 2022)

Virtual Account Payment in Mobile Banking BTN

Login to BTN Mobile Banking
Select menu “PAYMENT”
Then select the option “Enter Virtual Account Number”
Type the Virtual Account Number, then click “SEND”
Enter the PIN and mToken if the information is correct
Your Transaction Completed. Save the receipt as proof of transaction

Virtual Account Payment at BTN Internet Banking

Login to BTN Internet Banking
Select menu “PAYMENT”
Then select the option “Enter Virtual Account Number”
Type the Virtual Account Number, then click “SEND”
Enter the mPasscode if the information is correct
Your transaction is complete. Save the receipt as proof of transaction.

Virtual Account Payment at BTN ATM

Enter your ATM/Debit Card and then your PIN
Select Other Transactions menu
Select Payment Menu
Select Virtual Account Menu
Enter Virtual Account Number
If you agree with the Payment information, click OK then press Pay

Samsat Digital Nasional Feature Payment Instructions

What is the Samsat Digital Nasional feature?
The National Digital Samsat feature is a feature in BTN Mobile Banking for national motor vehicle tax payments.

Sharia & Terms
•   Administration Fee Rp. 10,000,-
•   Register and login in the SIGNAL app
•   Get Pay Code
•   Pay using BTN Mobile Banking

How to Transaction Using the Samsat Digital Nasional Feature

Pawnshop Product Payment Feature Instructions

What is Pawnshop feature?

The Pegadaian feature is a payment feature for Pegadaian products as follows :

Extension
In installments
Redeem
Micro installment payments
Top up gold savings

How to make a transaction using the Pawnshop

Description :
After the payment is successful, updates regarding the pawnshop product can be viewed on the Digital Pegadaian application or at the nearest Pegadaian Branch Office.

Other Description
Administration Fee Rp 2.500,-

Biaya Administrasi

No	Fitur			Channel	Biaya Admin
1	Cek Saldo. Tarik Tunai dan Transfer
	1.1	ATM Merah Putih		ATM
		Cek Saldo ATM Himbara		ATM	Tanpa Biaya
		Tarik Tunai ATM Himbara		ATM	Tanpa Biaya
		Pembayaran di ATM Himbara		ATM	4,000
		Transfer di ATM Himbara		ATM	4,000
		Transfer di ATM Bank Lain		ATM, MB	6,500
	1.2	BTN (as Acquirer)		ATM
		Cek Saldo ATM BTN		ATM	4,000
		Tarik Tunai ATM BTN		ATM	7,500
		Transfer antarbank		ATM, MB	6,500
		BIFAST			2,500
2	Pembelian
	2.1	Telkomsel (Pulsa & Paket Data)	Pembelian Pulsa	ATM, MB, IB	1,500
			Pembelian Paket Data	ATM, MB, IB	1,500
	2.2	Indosat	Pembelian Pulsa	ATM, MB, IB	1,500
			Pembelian Paket Data	ATM, MB	Tanpa Biaya
	2.3	XL	Pembelian Pulsa	ATM, MB, IB	1,500
			Pembelian Paket Data	ATM, MB	Tanpa Biaya
	2.4	Smartfren	Pembelian Pulsa	ATM, IB	Tanpa Biaya
	2.5	TRI	Pembelian Pulsa	ATM, MB	Tanpa Biaya
	2.6	Gopay		ATM, MB, IB	1,000
	2.7	Token Listrik (prepaid)		ATM, MB, IB	3,500
	2.8	OVO		MB	1,500
	2.9	iSaku		MB	1,000
3	Pembayaran
	3.1	Tiket Kereta Api		ATM, IB	Tanpa Biaya
	3.2	Tiket Pesawat
			Garuda	ATM, IB	Tanpa Biaya
	3.3	Telpon/HP (Pascabayar)
			Telkomsel	ATM, MB, IB	2,500
			Indosat	ATM, MB, IB	Tanpa Biaya
			Telkom	ATM, MB, IB	2,500
			XL/Axis	ATM, MB, IB	Tanpa Biaya
			Smartfren	ATM, IB	Tanpa Biaya
			TRI	ATM, MB	Tanpa Biaya
	3.4	Listrik
			Postpaid	ATM, MB, IB	3,000
			Non Tagihan Listrik	ATM, MB, IB	4,500
	3.5	Kartu Kredit
			ANZ	ATM, MB, IB	6,500
			BRI	ATM, MB, IB	Tanpa Biaya
			CIMB Niaga	ATM, MB, IB	6,500
			Citibank	ATM, MB, IB	6,500
			Danamon	ATM, IB	6,500
			HSBC	ATM, MB, IB	6,500
			Maybank	ATM, MB, IB	6,500
			Mega	ATM, IB	6,500
			OCBC	ATM, MB, IB	6,500
			Permata	ATM, MB, IB	6,500
			Standard Chartered	ATM, MB, IB	6,500
	3.6	BPJS
			BPJS Kesehatan	ATM, MB, IB	Tanpa Biaya
			BPJS Ketenagakerjaan	ATM, MB, IB	Tanpa Biaya
	3.7	TV berlangganan
			MNC Vision (Indovision)	ATM, MB, IB	Tanpa Biaya
			Transvision	MB	Tanpa Biaya
			Indihome	MB	Tanpa Biaya
			First Media	MB	Tanpa Biaya
	3.8	Penerimaan/Pajak
			PBB DKI	ATM	5,000
			Pajak daerah Bogor	ATM	5,000
			MPN G2	ATM, MB, IB	Tanpa Biaya
	3.9	Pajak Kendaraan Bermotor
			PKB Jatim - Channel BTN	ATM, MB, IB	5,000
			PKB Jatim - PPOB BTN	PPOB	5,000
			PKB Jatim - Indomaret/Alfamart (MKM)	Indomaret/Alfamart	5,000
			PKB Jatim - Tokopedia	Tokopedia	5,000
			PKB Jateng	ATM, MB, IB	5,000
			PKB DKI	ATM, MB, IB	5,000
			Samsat Digital Nasional (SIGNAL)	MB	10,000
	3.10	PDAM
		3.10.11	Palyja	ATM, IB	2,500
		3.10.12	Aetra	ATM, IB	2,500
		3.10.13	Kota Bogor	ATM	2,500
		3.10.14	Kab Bogor	ATM	2,500
		3.10.15	Pontianak	ATM	Tanpa Biaya
		3.10.16	Bekasi	ATM	Tanpa Biaya
		3.10.17	Banjarmasin	ATM	Tanpa Biaya
		3.10.18	Medan	ATM	Tanpa Biaya
		3.10.19	Makassar	ATM	Tanpa Biaya
		3.10.20	Aetra Tangerang	ATM	2,500
		3.10.21	Padang	ATM	Tanpa Biaya
		3.10.22	Tirta Patriot Bekasi	ATM	Tanpa Biaya
		3.10.23	TKR Kab Tangerang	ATM	Tanpa Biaya
		3.10.24	Cilegon Mandiri	ATM	Tanpa Biaya
		3.10.25	PDAM Kabupaten Aceh Barat	MB	2,500
		3.10.26	PDAM Kabupaten Aceh Besar	MB	2,500
		3.10.27	PDAM Kabupaten Aceh Tamiang	MB	2,500
		3.10.28	PDAM Kabupaten Aceh Utara	MB	2,500
		3.10.29	PDAM Kabupaten Badung	MB	2,500
		3.10.30	PDAM Kabupaten Balangan	MB	2,500
		3.10.31	PDAM Kabupaten Bangkalan	MB	2,500
		3.10.32	PDAM Kabupaten Banyumas	MB	2,500
		3.10.33	PDAM Kabupaten Bekasi	MB	2,500
		3.10.34	PDAM Kabupaten Bengkayang	MB	2,500
		3.10.35	PDAM Kabupaten Blitar	MB	3,000
		3.10.36	PDAM Kabupaten Bojonegoro	MB	2,500
		3.10.37	PDAM Kabupaten Bondowoso	MB	2,500
		3.10.38	PDAM Kabupaten Bone	MB	2,500
		3.10.39	PDAM Kabupaten Buleleng	MB	2,500
		3.10.40	PDAM Kabupaten Cianjur	MB	3,000
		3.10.41	PDAM Kabupaten Cirebon	MB	2,500
		3.10.42	PDAM Kabupaten Garut	MB	2,500
		3.10.43	PDAM Kabupaten Gorontalo	MB	2,500
		3.10.44	PDAM Kabupaten Gresik	MB	2,500
		3.10.45	PDAM Kabupaten Gunung Kidul	MB	2,500
		3.10.46	PDAM Kabupaten Indramayu	MB	2,500
		3.10.47	PDAM Kabupaten Jember	MB	2,500
		3.10.48	PDAM Kabupaten Jepara	MB	2,500
		3.10.49	PDAM Kabupaten Kapuas Hulu	MB	2,500
		3.10.50	PDAM Kabupaten Karanganyar	MB	2,500
		3.10.51	PDAM Kabupaten Kediri	MB	2,500
		3.10.52	PDAM Kabupaten Klaten	MB	2,500
		3.10.53	PDAM Kabupaten Kubu Raya	MB	2,500
		3.10.54	PDAM Kabupaten Kudus	MB	2,500
		3.10.55	PDAM Kabupaten Kuningan	MB	2,500
		3.10.56	PDAM Kabupaten Kupang	MB	2,500
		3.10.57	PDAM Kabupaten Lebak	MB	2,500
		3.10.58	PDAM Kabupaten Lombok Tengah	MB	2,500
		3.10.59	PDAM Kabupaten Lumajang	MB	2,500
		3.10.60	PDAM Kabupaten Luwu	MB	3,000
		3.10.61	PDAM Kabupaten Madiun	MB	2,500
		3.10.62	PDAM Kabupaten Magetan	MB	2,500
		3.10.63	PDAM Kabupaten Mamuju	MB	3,000
		3.10.64	PDAM Kabupaten Mempawah	MB	2,500
		3.10.65	PDAM Kabupaten Mojokerto	MB	2,500
		3.10.66	PDAM Kabupaten Ngawi	MB	2,500
		3.10.67	PDAM Kabupaten Pacitan	MB	2,500
		3.10.68	PDAM Kabupaten Pamekasan	MB	3,000
		3.10.69	PDAM Kabupaten Pasaman	MB	2,500
		3.10.70	PDAM Kabupaten Pasuruan	MB	2,500
		3.10.71	PDAM Kabupaten Polewali Mandar	MB	2,500
		3.10.72	PDAM Kabupaten Probolinggo	MB	2,500
		3.10.73	PDAM Kabupaten Purbalingga	MB	2,500
		3.10.74	PDAM Kabupaten Purwakarta	MB	2,500
		3.10.75	PDAM Kabupaten Purworejo	MB	2,500
		3.10.76	PDAM Kabupaten Rembang	MB	2,500
		3.10.77	PDAM Kabupaten Sambas	MB	2,500
		3.10.78	PDAM Kabupaten Sampang	MB	2,500
		3.10.79	PDAM Kabupaten Sidoarjo	MB	2,500
		3.10.80	PDAM Kabupaten Situbondo	MB	2,500
		3.10.81	PDAM Kabupaten Sragen	MB	2,500
		3.10.82	PDAM Kabupaten Sumedang	MB	2,500
		3.10.83	PDAM Kabupaten Tabalong	MB	2,500
		3.10.84	PDAM Kabupaten Takalar	MB	2,500
		3.10.85	PDAM Kabupaten Temanggung	MB	2,500
		3.10.86	PDAM Kabupaten Tuban	MB	2,500
		3.10.87	PDAM Kabupaten Tulungagung	MB	2,500
		3.10.88	PDAM Kabupaten Wajo	MB	2,500
		3.10.89	PDAM Kabupaten Wonosobo	MB	2,500
		3.10.90	PDAM Kota Banda Aceh	MB	2,500
		3.10.91	PDAM Kota Bandar Lampung	MB	2,500
		3.10.92	PDAM Kota Bengkulu	MB	2,500
		3.10.93	PDAM Kota Blitar	MB	2,500
		3.10.94	PDAM Kota Cirebon	MB	2,500
		3.10.95	PDAM Kota Denpasar	MB	2,500
		3.10.96	PDAM Kota Gorontalo	MB	2,500
		3.10.97	PDAM Kota Kediri	MB	2,500
		3.10.98	PDAM Kota Magelang	MB	3,000
		3.10.99	PDAM Kota Mataram	MB	2,500
		3.10.100	PDAM Kota Medan	MB	2,500
		3.10.101	PDAM Kota Mojokerto	MB	2,500
		3.10.102	PDAM Kota Palembang	MB	2,500
		3.10.103	PDAM Kota Palopo	MB	2,500
		3.10.104	PDAM Kota Palu	MB	2,500
		3.10.105	PDAM Kota Parepare	MB	2,500
		3.10.106	PDAM Kota Probolinggo	MB	2,500
		3.10.107	PDAM Kota Semarang	MB	2,500
		3.10.108	PDAM Kota Singkawang	MB	2,500
		3.10.109	PDAM Kota Surakarta	MB	2,500
		3.10.110	PDAM Kota Tasikmalaya	MB	2,500
		3.10.111	PDAM Kota Ternate	MB	3,000
		3.10.112	PDAM Kabupaten Lamongan	MB	2,500
		3.10.113	PDAM Kabupaten Nganjuk	MB	2,500
		3.10.114	PDAM Kota Batu	MB	2,500
		3.10.115	PDAM Kota Madiun	MB	2,500
		3.10.116	PDAM Kota Surabaya	MB	2,500
		3.10.117	PDAM Kabupaten Pati	MB	2,500
		3.10.118	PDAM Kabupaten Bandung Barat	MB	2,500
		3.10.119	PDAM Kabupaten Aceh Timur	MB	2,500
		3.10.120	PDAM Kabupaten Pidie	MB	2,500
		3.10.121	ATS Palembang	MB	2,500
		3.10.122	PDAM Kabupaten Barabai	MB	2,500
		3.10.123	PDAM Kabupaten Melawi	MB	2,500
		3.10.124	PDAM Kabupaten Sekadau	MB	2,500
		3.10.125	PDAM Kabupaten Tenggarong	MB	2,500
		3.10.126	PDAM Kota Palangkaraya	MB	2,500
		3.10.127	PDAM Kota Pangkalan Bun	MB	2,500
		3.10.128	PDAM Kabupaten Barru	MB	2,500
		3.10.129	PDAM Kabupaten Bone Bolango	MB	2,500
		3.10.130	PDAM Kabupaten Donggala	MB	2,500
		3.10.131	PDAM Kabupaten Maros	MB	2,500
		3.10.132	PDAM Kabupaten Pinrang	MB	2,500
		3.10.133	PDAM Kota Bitung	MB	2,500
		3.10.134	PDAM Kabupaten Bangli	MB	2,500
		3.10.135	PDAM Kota Ambon	MB	2,500
		3.10.136	PDAM Kabupaten Demak	MB	2,500
		3.10.137	PDAM Kabupaten Boalemo	MB	2,500
		3.10.138	PDAM Kabupaten Sinjai	MB	2,500
		3.10.139	PDAM Kota Kupang	MB	2,500
		3.10.140	PDAM Kota Sabang	MB	2,500
		3.10.141	PDAM Kabupaten Aceh Jaya	MB	2,000
		3.10.142	PDAM Kabupaten Agam	MB	2,500
		3.10.143	PDAM Kabupaten Arga Makmur	MB	2,500
		3.10.144	PDAM Kabupaten Asahan	MB	2,500
		3.10.145	PDAM Kabupaten Banggai	MB	2,500
		3.10.146	PDAM Kabupaten Bangka Barat	MB	2,500
		3.10.147	PDAM Kabupaten Banjar	MB	2,500
		3.10.148	PDAM Kabupaten Bantul	MB	2,500
		3.10.149	PDAM Kabupaten Banyuasin	MB	2,500
		3.10.150	PDAM Kabupaten Batanghari	MB	2,500
		3.10.151	PDAM Kabupaten Belitung Timur	MB	2,500
		3.10.152	PDAM Kabupaten Berau	MB	2,500
		3.10.153	PDAM Kabupaten Blora	MB	2,500
		3.10.154	PDAM Kabupaten Boyolali	MB	2,000
		3.10.155	PDAM Kabupaten Brebes	MB	2,000
		3.10.156	PDAM Kabupaten Buton	MB	2,700
		3.10.157	PDAM Kabupaten Enrekang	MB	3,000
		3.10.158	PDAM Kabupaten Gianyar	MB	2,500
		3.10.159	PDAM Kabupaten Gowa	MB	2,500
		3.10.160	PDAM Kabupaten Halmahera Utara	MB	3,500
		3.10.161	PDAM Kabupaten Hulu Sungai Selatan	MB	2,500
		3.10.162	PDAM Kabupaten Hulu Sungai Utara	MB	3,000
		3.10.163	PDAM Kabupaten Jembrana	MB	2,500
		3.10.164	PDAM Kabupaten Kendal	MB	2,200
		3.10.165	PDAM Kabupaten Kerinci	MB	2,000
		3.10.166	PDAM Kabupaten Ketapang	MB	2,500
		3.10.167	PDAM Kabupaten Kolaka	MB	3,000
		3.10.168	PDAM Kabupaten Kolaka Utara	MB	3,000
		3.10.169	PDAM Kabupaten Kotabaru	MB	2,500
		3.10.170	PDAM Kabupaten Kutai Barat	MB	2,500
		3.10.171	PDAM Kabupaten Kutai Kertanegara	MB	2,500
		3.10.172	PDAM Kabupaten Kutai Timur	MB	2,500
		3.10.173	PDAM Kabupaten Lamandau	MB	2,500
		3.10.174	PDAM Kabupaten Lamongan	MB	2,500
		3.10.175	PDAM Kabupaten Lampung Selatan	MB	2,500
		3.10.176	PDAM Kabupaten Lima Puluh Kota	MB	2,500
		3.10.177	PDAM Kabupaten Lombok Timur	MB	2,500
		3.10.178	PDAM Kabupaten Luwu Timur	MB	3,000
		3.10.179	PDAM Kabupaten Luwu Utara	MB	2,500
		3.10.180	PDAM Kabupaten Magelang	MB	2,200
		3.10.181	PDAM Kabupaten Majalengka	MB	2,500
		3.10.182	PDAM Kabupaten Malinau	MB	2,500
		3.10.183	PDAM Kabupaten Maluku Tenggara	MB	3,500
		3.10.184	PDAM Kabupaten Manggarai	MB	2,500
		3.10.185	PDAM Kabupaten Maros	MB	2,500
		3.10.186	PDAM Kabupaten Merangin	MB	2,500
		3.10.188	PDAM Kabupaten Muara Bungo	MB	2,500
		3.10.189	PDAM Kabupaten Muara Enim	MB	2,500
		3.10.190	PDAM Kabupaten Muaro Jambi	MB	2,500
		3.10.191	PDAM Kabupaten Musi Banyuasin	MB	3,000
		3.10.192	PDAM Kabupaten Ogan Ilir	MB	2,500
		3.10.193	PDAM Kabupaten Oku Baturaja	MB	2,500
		3.10.194	PDAM Kabupaten Oku Selatan	MB	2,000
		3.10.195	PDAM Kabupaten Padang Pariaman	MB	2,500
		3.10.196	PDAM Kabupaten Pandeglang	MB	3,000
		3.10.197	PDAM Kabupaten Pesisir Selatan	MB	2,500
		3.10.198	PDAM Kabupaten Prabumulih	MB	2,500
		3.10.199	PDAM Kabupaten Sarolangun	MB	2,500
		3.10.200	PDAM Kabupaten Serang	MB	3,000
		3.10.201	PDAM Kabupaten Seruyan	MB	2,500
		3.10.202	PDAM Kabupaten Sidrap	MB	3,000
		3.10.203	PDAM Kabupaten Sijunjung	MB	2,500
		3.10.204	PDAM Kabupaten Sikka	MB	2,500
		3.10.205	PDAM Kabupaten Sleman	MB	2,000
		3.10.206	PDAM Kabupaten Solok	MB	2,500
		3.10.207	PDAM Kabupaten SuKabupatenumi	MB	2,500
		3.10.208	PDAM Kabupaten Sukoharjo	MB	2,500
		3.10.209	PDAM Kabupaten Sumbawa	MB	2,500
		3.10.210	PDAM Kabupaten Sumenep	MB	2,000
		3.10.211	PDAM Kabupaten Tanah Bumbu	MB	2,500
		3.10.212	PDAM Kabupaten Tanah Datar	MB	2,500
		3.10.213	PDAM Kabupaten Tanjung Jabung Barat	MB	2,200
		3.10.214	PDAM Kabupaten Tapin	MB	2,500
		3.10.215	PDAM Kabupaten Tebo	MB	2,500
		3.10.216	PDAM Kabupaten Timor Tengah Utara	MB	2,500
		3.10.217	PDAM Kabupaten Trenggalek	MB	2,500
		3.10.218	PDAM Kabupaten Wonogiri	MB	2,500
		3.10.219	PDAM Kota Banjar	MB	3,000
		3.10.220	PDAM Kota Barabai	MB	2,500
		3.10.221	PDAM Kota Bima	MB	2,500
		3.10.222	PDAM Kota Bontang	MB	2,500
		3.10.223	PDAM Kota Bukittinggi	MB	2,500
		3.10.224	PDAM Kota Jayapura	MB	3,000
		3.10.225	PDAM Kota Kendari	MB	3,000
		3.10.226	PDAM Kota Langsa	MB	2,500
		3.10.227	PDAM Kota Lubuk Linggau	MB	2,500
		3.10.228	PDAM Kota Manado	MB	2,500
		3.10.229	PDAM Kota Pangkal Pinang	MB	2,500
		3.10.230	PDAM Kota Pariaman	MB	2,500
		3.10.231	PDAM Kota Pasuruan	MB	2,250
		3.10.232	PDAM Kota Payakumbuh	MB	2,500
		3.10.233	PDAM Kota Pekanbaru	MB	3,500
		3.10.234	PDAM Kota Pematang Siantar	MB	2,500
		3.10.236	PDAM Kota Salatiga	MB	2,500
		3.10.237	PDAM Kota Sampit	MB	3,000
		3.10.238	PDAM Kota Sukabumi	MB	2,500
		3.10.239	PDAM Kota Sungai Penuh	MB	2,500
		3.10.240	PDAM Kota Tangerang	MB	3,000
		3.10.241	PDAM Kota Tanjung Balai	MB	2,500
		3.10.242	PDAM Kota Tanjung Pinang	MB	2,500
		3.10.243	PDAM Kota Tarakan	MB	2,500
		3.10.244	PDAM Kota Tarutung	MB	2,200
		3.10.245	PDAM Kota Tebing Tinggi	MB	2,500
		3.10.246	PDAM Kota Tembilahan	MB	2,500
		3.10.247	PDAM Kota Tomohon	MB	2,250
		3.10.248	PDAM Kota Waringin Barat	MB	2,500
		3.10.249	PDAM Kota Watampone	MB	2,500
		3.10.250	PDAM Kota Wisata Batu	MB	2,250
	3.12	Multi Biller
			PGN	ATM, IB, MB	2,500
			Finpay	IB	2,500
			Baznas Zakat	ATM, MB	Tanpa Biaya
			Baznas Infaq	ATM, MB	Tanpa Biaya
			Zakat/Infaq/Sadaqah IPHI	ATM	Tanpa Biaya
			Donasi Yayasan Sayap Ibu	ATM	Tanpa Biaya
			Wakaf Uang BWI	ATM	Tanpa Biaya
			Dompet Dhuafa	MB	Tanpa Biaya
			UTBK-LTMPT	ATM, MB	Tanpa Biaya
			SMMPTN-BARAT	ATM, MB	Tanpa Biaya
	3.13	PBB
			DKI	MB, IB, ATM	2,500
			PBB Kota Medan	MB	5,000
			PBB Kota Tebing Tinggi	MB	5,000
			PBB Kabupaten Asahan	MB	5,000
			PBB Kabupaten Batu Bara	MB	5,000
			PBB Kabupaten Dairi	MB	5,000
			PBB Kabupaten Deli Serdang	MB	5,000
			PBB Kabupaten Karo	MB	5,000
			PBB Kabupaten Labuhanbatu	MB	5,000
			PBB Kabupaten Labuhanbatu Selatan	MB	5,000
			PBB Kabupaten Labuhanbatu Utara	MB	5,000
			PBB Kabupaten Mandailing Natal	MB	5,000
			PBB Kabupaten Nias	MB	5,000
			PBB Kabupaten Padang Lawas Utara	MB	5,000
			PBB Kabupaten Pakpak Bharat	MB	5,000
			PBB Kabupaten Samosir	MB	5,000
			PBB Kabupaten Toba Samosir	MB	5,000
			PBB Kota Binjai	MB	5,000
			PBB Kota Tanjungbalai	MB	5,000
			PBB Kota Padangsidempuan	MB	5,000
			PBB Kota Pematangsiantar	MB	5,000
			PBB Kota Sibolga	MB	5,000
			PBB Kabupaten Padang Lawas	MB	5,000
			PBB Kabupaten Tapanuli Selatan	MB	5,000
			PBB Kabupaten Serdang Bedagai	MB	5,000
			PBB Kabupaten Langkat	MB	5,000
			PBB Kabupaten Tapanuli Utara	MB	5,000
			PBB Kabupaten Barito Kuala	MB	5,000
			PBB Kota Banjarmasin	MB	5,000
			PBB Kabupaten Tanah Bumbu	MB	5,000
			PBB Kabupaten Tapin	MB	5,000
			PBB Kabupaten Balangan	MB	5,000
			PBB Kota Banjarbaru	MB	5,000
			PBB Kabupaten Banjar	MB	5,000
			PBB Kabupaten Hulu Sungai Selatan	MB	5,000
			PBB Kabupaten Hulu Sungai Utara	MB	5,000
			PBB Kabupaten Kotabaru	MB	5,000
			PBB Kabupaten Tabalong	MB	5,000
			PBB Kabupaten Tanah Laut	MB	5,000
			PBB Kabupaten Magelang	MB	5,000
			PBB KOTA DEPOK	MB	5,000
			PBB KOTA SEMARANG	MB	5,000
			PBB PEMKAB JEMBER	MB	Tanpa Biaya
	3.14	Virtual Account
			Bukalapak	MB	Tanpa Biaya
			Tokopedia	MB	1,000
			Erafone		2,000
	3.15	Smart Residence
			LinkAja		3,000
					5,000
4	Pembayaran Cicilan KPR			MB
	4.1	PPOB		MB	10,000
	4.2	Tokopedia		MB	10,000
5	QR Pay*			MB
	5.1	Reguler		MB	Tanpa Biaya
	5.2	Pendidikan		MB	Tanpa Biaya
	5.3	SPBU		MB	Tanpa Biaya
	5.4	Bansos & Nirlaba (loin pajak, paspor, donasi)		MB	Tanpa Biaya
6	SMS Notifikasi (fee akan berubah sesuai dengan perubahan biaya sms dari masing-masing operator)
	6.1	Telkomsel			625
	6.2	XL			625
	6.3	Indosat			625
	6.4	Tri			625
	6.5	Smartfren			625

Frequently Ask Question

PROSES PENDAFTARAN

Q: On the ATM screen "Sorry no you have not registered, immediately go to the nearest BTN office"
A : Please visit the CS officer at the nearest BTN outlet to update customer data and register for BTN Mobile Banking services.
Q: SMS Generic Failure - Allow SMS Premium.
A : Please make sure in the Settings - Application Manager menu - (look for the "Permission - SMS" setting or click the triple dot in the upper right corner, select "Permission - SMS"). SMS enable settings for BTN Mobile Banking applications and Allow Premium SMS on the Apps Settings-Special Access-Use Premium Text Message Service menu.
Q: Every Login SIM card does not match.
A : Please make default settings for text messages and calls to registered SIMs or (if needed) do the physical SIM Card transfer.
Q: SIM card does not match or "SMS Generic Failure"
A : Make sure the availability (enable) of Premium SMS pulses on registered SIMs and set the default SMS and calls to registered SIMs if your device supports Dual SIM.
Q: Provis error
A : Make sure the availability (activate) the Premium SMS pulses on the registered SIM and set the default SMS (text messaging) to the registered SIM if your device supports Dual SIM.
Q: Activation failed
A : If your device supports Dual SIM, the device generally has a default SIM as a text message sender, please do the default text message settings and call to a registered SIM or contact the BTN Contact Center service 1500286.
Q : The smartphone root device cannot activate BTN Mobile Banking.
A : In order to standardize security in transactions, BTN Mobile Banking currently does not support rooted devices.
Q: My smartphone is not root, but it is indicated as root.
A : If the device has been done service or tune up, root activities are sometimes done to improve the performance of the device and offer more services to factory-standard applications. Please restore the device settings as before the root indication and uninstall the application indicated as the root application.

LOGIN AND TRANSACTION PROCESS

Q: (Failed transaction, debit balance)
A : Please immediately contact BTN Contact Center 1500286 if the balance has not been corrected at this time.
Q: Notification "Login Error"
A : Please try again for a while, indicating that there is a problem with the provider, but if there are still login problems, re-Install and re-activate the application by deleting the old application first or contacting BTN Contact Center service 1500286.
Q: Notification "Incorrect Password"
A : Please reactivate the application (incorrect password 3 times will display the activation request) or do re-install the application (if needed).
Q: Check the balance failed or MBB2009 error
A : One or more Customer accounts indicated Closed or Dormant, please do service registration then re-register service through ATM or Bank BTN CS officer.
Q: Purchase Axis prepaid pulses
A : Axis prepaid purchases can be made through XL prepaid purchases.
Q: Vehicle Tax Payment
A : At present BTN Mobile Banking provides payment of the national eSamsat vehicle tax, East Java Samsat and DKI Samsat.
Q: An account that appears not updated, some accounts do not appear.
A : The new opening account cannot be updated automatically, please register for the service then re-register the service via ATM or Bank BTN CS officer.
Q: Account balance is not appropriate.
A : Thank you for utilizing BTN Mobile Banking. The balance listed is the available balance for making transactions. The minimum settling balance is not displayed on the application.
Q: The buttons cannot be clicked
A : Uninstall the application, search and download the BTN Mobile Banking application from the latest version of the official Google Playstore and Apple Appstore service.
Q : Transaction history
A : Please use the Customer Service menu - Inbox.
Q: Pay taxes cannot get NTPN
A : Please contact BTN Contact Center service 1500286 by submitting a Billing Code for payment of taxes and other supporting data (Source Account Number and date of transaction), our Second Layer Operation team will follow up on the NTPN data request in question.
Q: Prepaid PLN Tokens are not obtained, the funds are debited.
A : Contact BTN Contact Center service 1500286 by submitting the data number meter or PLN Prepaid Customer ID. The PLN Prepaid token data will be informed by the BTN Contact Center service officer 1500286.
Q: (mToken on iPhone not sent)
A : Thank you for using BTN Mobile Banking. mToken uses the customer's SMS credit balance to transact, providing an SMS balance for the last transaction.
Q: (difficulty logging in on an iPhone smartphone)

A : Please close some of the other applications that are currently open at the moment. If there are still login constraints, restart the power on the role.

Mobile Banking Customer Education

Changes in patterns and lifestyles encourage the banking sector to adapt by presenting mobile banking. Through this facility, people do not need to bother when they have to transact. This is because banking activities, such as checking balances & account mutations, transfers as well as purchases and payments, can be done anytime and from anywhere via a smart phone.

The full article can be accessed on the following page :
Personal Data Security Awareness