BTN Mobile Banking functioned as a banking solution in practical secured, and convenient way, just using your gadget, you can easily doing variuos banking services in realtime, anywhere and anytime.
* The transaction limit is effective starting April 22, 2021 and is temporary, which will be returned to its original parameters if the Covid-19 condition has subsided according to government regulations
BI-Fast is a retail payment system infrastructure that can facilitate retail payments using various payment instruments and channels that can be done in real time and 24/7. In other words, BI-Fast is an option to transfer funds between banks (outgoing transfers) in real time (24/7), cheap (IDR 2,500), easy and safe. BTN customers can use this BI-Fast method on BTN Mobile Banking and Branch (BDS - Branch Delivery System) channels.
Fund Transfer Using BI-Fast
BI-Fast Proxy Registration Flow
| FAQ (Frequently Asked Questions)
Bank BTN Cardless Withdrawal is a cash withdrawal service from Bank BTN ATM machines without using a debit card, but using the BTN Mobile Banking application with the following details:
|Withdrawal Denom||Multiples of IDR 100,000|
|Maximum withdrawal||IDR 2,000,000 / day|
|Maximum withdrawal frequency
||3 times / day|
The mechanism for cardless cash withdrawals at Bank BTN ATMs is as follows:
Instructions for using Bank BTN Cardless Withdrawal
The stages for using Bank BTN Cardless Withdrawal services are as follows:
QRIS is a standard QR Code from BI that can be used as a means of payment from BTN Mobile Banking and various other payment applications.
Benefits of Using QRIS Service
How to Transaction Using QRIS from BTN Mobile Banking
QRIS payments can be made at all merchants that have a QRIS code with the following steps:
|Limit Per Transaction||IDR 2.000.000|
|Daily Limit||According to the limit of BTN Mobile Banking|
|Daily Transaction Frequency
What is the Samsat Digital Nasional feature?
The National Digital Samsat feature is a feature in BTN Mobile Banking for national motor vehicle tax payments.
Sharia & Terms
• Administration Fee Rp. 10,000,-
• Register and login in the SIGNAL app
• Get Pay Code
• Pay using BTN Mobile Banking
How to Transaction Using the Samsat Digital Nasional Feature
What is Pawnshop feature?
The Pegadaian feature is a payment feature for Pegadaian products as follows :
How to make a transaction using the Pawnshop
A : Please visit the CS officer at the nearest BTN outlet to update customer data and register for BTN Mobile Banking services.
A : Please make sure in the Settings - Application Manager menu - (look for the "Permission - SMS" setting or click the triple dot in the upper right corner, select "Permission - SMS"). SMS enable settings for BTN Mobile Banking applications and Allow Premium SMS on the Apps Settings-Special Access-Use Premium Text Message Service menu.
A : Please make default settings for text messages and calls to registered SIMs or (if needed) do the physical SIM Card transfer.
A : Make sure the availability (enable) of Premium SMS pulses on registered SIMs and set the default SMS and calls to registered SIMs if your device supports Dual SIM.
A : Make sure the availability (activate) the Premium SMS pulses on the registered SIM and set the default SMS (text messaging) to the registered SIM if your device supports Dual SIM.
A : If your device supports Dual SIM, the device generally has a default SIM as a text message sender, please do the default text message settings and call to a registered SIM or contact the BTN Contact Center service 1500286.
A : In order to standardize security in transactions, BTN Mobile Banking currently does not support rooted devices.
A : If the device has been done service or tune up, root activities are sometimes done to improve the performance of the device and offer more services to factory-standard applications. Please restore the device settings as before the root indication and uninstall the application indicated as the root application.
LOGIN AND TRANSACTION PROCESS
A : Please immediately contact BTN Contact Center 1500286 if the balance has not been corrected at this time.
A : Please try again for a while, indicating that there is a problem with the provider, but if there are still login problems, re-Install and re-activate the application by deleting the old application first or contacting BTN Contact Center service 1500286.
A : Please reactivate the application (incorrect password 3 times will display the activation request) or do re-install the application (if needed).
A : One or more Customer accounts indicated Closed or Dormant, please do service registration then re-register service through ATM or Bank BTN CS officer.
A : Axis prepaid purchases can be made through XL prepaid purchases.
A : At present BTN Mobile Banking provides payment of the national eSamsat vehicle tax, East Java Samsat and DKI Samsat.
A : The new opening account cannot be updated automatically, please register for the service then re-register the service via ATM or Bank BTN CS officer.
A : Thank you for utilizing BTN Mobile Banking. The balance listed is the available balance for making transactions. The minimum settling balance is not displayed on the application.
A : Uninstall the application, search and download the BTN Mobile Banking application from the latest version of the official Google Playstore and Apple Appstore service.
A : Please use the Customer Service menu - Inbox.
A : Please contact BTN Contact Center service 1500286 by submitting a Billing Code for payment of taxes and other supporting data (Source Account Number and date of transaction), our Second Layer Operation team will follow up on the NTPN data request in question.
A : Contact BTN Contact Center service 1500286 by submitting the data number meter or PLN Prepaid Customer ID. The PLN Prepaid token data will be informed by the BTN Contact Center service officer 1500286.
A : Thank you for using BTN Mobile Banking. mToken uses the customer's SMS credit balance to transact, providing an SMS balance for the last transaction.
A : Please close some of the other applications that are currently open at the moment. If there are still login constraints, restart the power on the role.
Changes in patterns and lifestyles encourage the banking sector to adapt by presenting mobile banking. Through this facility, people do not need to bother when they have to transact. This is because banking activities, such as checking balances & account mutations, transfers as well as purchases and payments, can be done anytime and from anywhere via a smart phone.
The full article can be accessed on the following page :
Personal Data Security Awareness
Semester I/2021, BTN Credit Grows Above Industry
JAKARTA-Although still under pandemic pressure, PT Bank Tabungan Negara (Persero) Tbk (BTN) continues to record positive growth in lending and financing at the level of 5.59% yoy supported by the growth rate of subsidized mortgages.