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Differences Between Internet Banking and Mobile Banking: Which is Better?

Article
05 Dec 2024

Understanding the differences between internet banking and mobile banking has become increasingly important in our digital banking era. While both services enable online financial transactions, they differ in registration processes, security features, and transaction limits. Internet banking offers higher transaction limits through web browsers, while mobile banking provides convenient smartphone-based access for daily banking needs.

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Differences Between Internet Banking and Mobile Banking: Which is Better?

With today's technological advances, payments can be made online or simply by pressing a payment button on your phone. Moreover, you only need to use one application to make payments.

Services commonly used by the public include internet banking and mobile banking. Both are banking services for conducting fund transfer transactions or financial transactions anywhere, anytime by relying on internet networks.

However, there are several differences between these two services. Read the following article to find out what internet banking and mobile banking are, as well as the differences between them.

Key Takeaways:

  • Internet banking or often abbreviated as i-banking is an application for conducting transactions such as payments, transfers, and others using the internet through the bank's official website and equipped with adequate security systems.
  • Mobile banking or often abbreviated as m-banking is a service provided by banks to make it easier for their customers to conduct various transactions through mobile phones.
  • Internet banking and mobile banking have five main differences, namely registration process, service accessibility, features offered, and security systems.

Understanding Internet Banking

Internet banking or often abbreviated as i-banking is the activity of conducting transactions such as payments, transfers, and others using the internet through the bank's official website and equipped with adequate security systems. Internet banking can be done directly through a browser. You just need to have a user ID, password, and one-time password to use internet banking features.

Understanding Mobile Banking

Mobile banking or often abbreviated as m-banking is a service provided by banks to make it easier for their customers to conduct various transactions through mobile phones. With mobile banking features, you can perform various transactions such as checking balances, making payments, transferring money, and making purchases.

Moreover, many banks in Indonesia have provided cash withdrawal features through mobile banking. You only need to download the mobile banking application provided by the bank to be able to make transactions.

What's the Difference Between Internet Banking and Mobile Banking?

Internet banking and mobile banking have five main differences. Here's a further explanation regarding the differences between internet banking and mobile banking:

Registration Process

The first difference you'll notice between internet banking and mobile banking is the registration process. Mobile banking registration can be done directly through the application provided by the bank.

First, you must download the bank's mobile banking application. After that, you need to create a username and password that will later be used as access to your bank account.

In fact, several banks have provided services to open new accounts online through mobile banking.

Unlike internet banking, the registration process needs to be done by registering directly at the nearest bank branch office or ATM according to the existing guidelines. Once the registration process is complete, you can activate internet banking. Later, customers will get a user ID, password, and token (OTP) that can be used to login to i-banking.

Service accessibility

The second difference between internet banking and mobile banking lies in their accessibility. Internet banking services can be accessed through the bank's official website via your browser. You just need to enter the required data. However, it cannot be avoided that hacking often occurs through browsers, making many people skeptical about using it.

Meanwhile, to access mobile banking services, you need to enter the username and password that were entered during the previous registration in the application.

Features offered

Internet banking services have the following features:

  • Check balance and account mutations or general information on savings or current accounts
  • Bill payments
  • KTA or mortgage loan applications
  • Check currency exchange rates
  • Create deposits
  • Transactions up to maximum Rp500 million/day

While mobile banking services have the following features:

  • Check balance and account mutations
  • Bill payments
  • Check credit card bills
  • ATM transactions without requiring cards (cardless)
  • Transactions up to maximum Rp50 million/day

Security system

The security system for internet banking services is more guaranteed because customers need to use tokens (OTP), username, and password to login to their savings account. Not only that, every time you want to make a financial transaction, customers will be asked to enter the OTP code obtained from SMS. While to login to mobile banking, you only need a username and password.

Which is Better? Internet Banking and Mobile Banking

After knowing the differences between the two, you can certainly decide which one is better. You can observe this and adjust it to your needs.

You can use internet banking if you don't like relying on applications on your phone. Additionally, internet banking also allows you to make large transactions every day.

Unlike mobile banking, this service is more practical and suitable for daily use as a smartphone user. Various services within it also facilitate daily transactions. For example, smaller maximum transaction needs.

Conclusion

That's the explanation regarding internet banking and mobile banking. Want to open a savings account immediately? BTN can be your solution. As a bank that has been established since 1950, BTN has a lot of experience and trust that is unquestionable in terms of providing good service to customers.

BTN is present as a bank that focuses on developing the economy of its customers. Therefore, BTN offers banking products such as savings, credit, deposits, current accounts, internet banking, safe deposit boxes, and money transfers whose service quality can be compared with other banks.

To further pamper customers, BTN also has hundreds of programs and promos that customers can take, ranging from shopping discount promos at online shops, debit card cashback, to mortgages and home services.

So, what are you waiting for? Start building your economy and family with BTN, Indonesia's Family Friend! Visit our website for more information.


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