Providing Promotive, Preventive, Curative, and Rehabilitative Services
Comprehensive Healthcare Services
VIP-class protection with optimal healthcare services for outpatient care and premium hospital networks
Comprehensive Healthcare Services
VIP-class protection with optimal healthcare services for outpatient care and premium hospital networks
Disclaimer
MIFG My Managed Care is an insurance product of PT Asuransi Jiwa IFG Life, which is licensed and supervised by the Financial Services Authority. Therefore, MIFG My Managed Care product is NOT a Bank BTN product and Bank BTN is not responsible for the policy issued by PT Asuransi Jiwa IFG.
Insurance Information
Insurance Benefits
| Benefits | ||
|---|---|---|
| Primary Benefits | First Level Outpatient Treatment (RJTP) | |
| Advanced Outpatient Treatment (RJTL) | ||
| Hospitalization (RI) | ||
Medication Services
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| Optional Benefits |
Optional benefits can be taken or not, depending on the requests and needs of the policyholder and/or the insured. The following are optional benefits on MIFG My Managed Care Joint Insurance Products:
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Specification
Terms and Conditions
Terms
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Complete the required data on the website https://ifg-life.id/unduh-formulir-2 or through the nearest Bank BTN Branch Office, then complete the required documents
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All information, statements, and notices provided are the basis for the Policy and are an integral part of the Policy
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Correctness and completeness of the data is the responsibility of the Policyholder and/or Insured.
Conditions
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Premium Payment Requirement
- Prospective Policyholders are required to pay the Premium to the Insurer according to the Premium amount and Premium payment method as stated in the Policy
- Premium payment is considered valid, if the funds have been received fully by the Insurer
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Claim Submission
- Prepare claim documents, fill out completely, and sign the claim submission form
- The claim submission form can be downloaded from IFG Life's official website/media
- Submit all claim documents according to the claim submission requirements to the Insurer's office or can directly visit the nearest Walk in Customer & Insurer Representative Office or BTN Branch Office
- The Insurer receives, examines, and analyzes the submitted claim documents. To find out the claim status, the Policyholder / Insured can contact the Call Center 1500 176 or its revised number
- If the claim is approved, the claim payment will be paid by the Insurer no later than 14 (fourteen) working days after the claim decision is approved.
Illustration
Illustration
| Mr. Andi (35 years old) purchases MIFG My Managed Care Policy as follows | ||
|---|---|---|
| Policyholder Name | Adit | |
| Insured Age | 35 years old | |
| Hospitalization Class | VIP Class | |
| Plan | Platinum | |
| Premium | IDR 19,080,000 | |
| Sum Assured | According to the benefit table | |
| Premium Payment Method | Annual | |
| Insurance Period | 1 Year | |
Andi signs up for MIFG My Managed Care insurance with the main and optional benefits of death benefits due to illness or natural or accidental causes as well as daily hospitalization benefits at the hospital with the VIP Class Platinum Plan category.
| Main Benefits | Platinum |
|---|---|
| VIP | |
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First Level Outpatient Benefit (RJTP)
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| Medical consultation, examination, treatment, and simple medical actions performed by a general practitioner |
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| Simple diagnostic examination |
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| Medication prescribed according to the applicable provisions of the insurer |
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| Referral to advanced health facilities/providers according to medical indications applicable to the insurer |
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| Referral services from advanced facilities/providers as applicable to the insurer |
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Advanced Outpatient Benefits (RJTL)
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| Medical consultation, examination, and treatment by specialist/sub-specialist doctors |
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| Simple to sophisticated diagnostic examination |
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| Standard diagnostic examination, according to the medical service standards of the health facility/RJTL provider |
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| Medical action |
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| Medical rehabilitation |
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| Medication according to the applicable provisions of the insurer |
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| Consumable medical materials and equipment |
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| Providing referrals to higher health facilities/providers as applicable to the insurer |
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| Referral back to the first level |
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| One-day service package |
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| Post-hospitalization services |
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Hospitalization Benefits
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| Nursing and accommodation in the treatment room |
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| Examination and treatment by general practitioners, specialists, and/or sub-specialists |
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| Simple to sophisticated diagnostic examination |
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| Diagnostic, therapeutic, and operative medical procedures |
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| Medical rehabilitation |
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| Emergency treatment due to accident |
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| Medication according to the applicable provisions of the insurer |
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| Consumable medical materials and devices |
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| Blood transfusion services |
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| Referral letter according to the applicable provisions of the insurer |
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| Ambulance |
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| Medical Evacuation & Repatriation |
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| Main Benefits |
|---|
| Death benefit due to illness and/or accident |
| Daily hospitalization benefit at the hospital |
Illustration
Andi experiences an emergency case and undergoes treatment outside the selected provider, Andi submits a reimbursement claim as follows:
- Advanced outpatient consultation and medication
- IDR 600,000,-(*more than IDR 500,000,-)
- Minimum value of IDR 500,000 or 80% x IDR 600,000
- IDR 480.000,-
Therefore, the reimbursement claim value to be paid for the claim receipt submission is IDR 480,000.
Description:
- There is no refund of the MIFG My Managed Care Joint Insurance Product, except for the policy cancellation made by the insurer (after deducting the costs arising from the insurance closure of the policyholder and/or insured).
- Changes in selected providers can only be made at each policy anniversary.
How to Register
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1
Upload data
Complete the data and required documents on the IFG Life website or from the nearest BTN Branch Office.
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2
Check the Statement
Ensure that the information, statements, and notices provided are the basis for procuring the Policy and an integral part of the Policy.
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3
Complete the Registration
Correctness and completeness of the data is the responsibility of the Policyholder and/or the Insured.
Find Answers to Your Questions
- First Level Outpatient
- Advanced Outpatient Care
- Hospitalization
- Inhealth medicine and/or hospital medicine for inpatient & outpatient
- Death Benefit due to illness/accident
- Daily Hospitalization Compensation
Complaint Service And Claim
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Call Center
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1500-176
Senin-Jumat : 08.00-17.00
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Walk in ke Kantor Representatif
- Senin-Jumat : 08.00-16.00
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Facebook
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Whatsapp
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08111-372-848
Senin-Jumat : 08.00-16.00
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08111-372-848
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Website
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IG
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Email
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customer_care@ifg-life.id
Senin-Jumat : 08.00-17.00
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customer_care@ifg-life.id
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