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BTN Call Center

Survei Kepuasan Pelanggan Layanan Inbound BTN Call Semester II 2025

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Apakah Contact Center BTN mengadakan Survei Kepuasan Pelanggan?
  • Benar, Survei dilakukan oleh BTN Contact Center untuk mengetahui pengalaman responden dalam menggunakan layanan Call BTN Call (150286/1500286)

Bagaimana mekanisme Survei Kepuasan Pelanggan BTN Call?
  • Survei akan dikirimkan melalui Whatsapp “BTN” yang terverifikasi (centang biru) dengan nomor 087771500286 beserta dengan link survei di dalam pesan Whatsapp tersebut

Apakah aman mengklik link survei yang ada isi pesan Whatsapp tersebut?
  • Keamanan data responden menjadi prioritas kami. BTN Call menggunakan Neurosensum sebagai paltform survei yang telah digunakan dengan Non-Disclosure Agreement (NDA) atau perjanjian Kerahasiaan dan Keamanan Data responden

Apa saja kriteria responden yang menerima pesan survei tersebut?
  • Kriteria responden yang menerima pesan tersebut antara lain:

    1. Nasabah yang pernah menghubungi layanan BTN Call 150286/1500286 pada periode 1 November – 31 Desember 2025
Kapan periode survei ini berjalan?
  • 1 November – 31 Desember 2025

Promo Period

01 Nov 2025 - 31 Dec 2025

Related Product

BTN Call Center

Applies To

Individual Customers

Location

Seluruh Indonesia

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    01 Jun 2026 - 13 Jun 2026
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    01 Jun 2026 - 30 Jun 2026
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    Eat & Save 30% at Ancol Restaurant!

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BTN is licensed and supervised by the Financial Services Authority (OJK) & Bank Indonesia and is a member of the Deposit Insurance Corporation (LPS) guarantee.
The maximum deposit value guaranteed by LPS per customer per bank is IDR 2 billion.
To find out the Guaranteed Interest Rate, please access here.